Add2Exchange

Microsoft Exchange Synchronization Add-on

Installation and Support

Click here to download the installation manual

Order now to receive 6 months FREE software maintenance* and 6 months of FREE email support*.

Let Add2Exchange professional installation services install Add2Exchange on your system!

Add2Exchange Remote Installation Services

The Add2Exchange professional installation team can fully install and implement your Add2Exchange modules on your system remotely using your choice of protocol:

• Remote Desktop Connection
• Citrix
• Terminal Services Web
• VNC
• PC Anywhere
• Web-Ex
• GoToAssist

Immediate professional installation for Add2Exchange on your system or remote services assistance is available.

First Time Replication

Available Monday thru Friday 9am to 5pm EST -         
$149 per session for up to 5 relationships for the first hour
            Available after hours –
                        $200 per session for the first hour

            With Partially Replicated Folders

            (Self-installed Add2Exchange with replicated folders)

Available Monday thru Friday 9am to 5pm EST -         
$200 per session for up to 5 relationships for the first hour
            Available after hours –
                        $275 per session for the first hour

 

Installation Services by Phone:

Professional telephone support assistance without remote access.

First Time Replication

Available Monday thru Friday 9am to 5pm EST -         
$175 per session.
            Available after hours –
                        $225 per session

            With Partially Replicated Folders

            (Self-installed Add2Exchange with replicated folders)

Available Monday thru Friday 9am to 5pm EST -         
$275 per session
            Available after hours –
                        $375 per session

 

Immediate Assistance

We also offer priority, emergency and Tech for a Day support options for anyone who requires immediate assistance:

• Phone Support
  Immediate assistance from our support center by telephone

                        Monday thru Friday from 9am to 5pm EST         $275 each

• Add2Exchange Remote Administration Support
  Support center Remote Administration Support via your choice of protocol:
• Remote Desktop Connection
• Citrix
• Terminal Services Web
• VNC
• PC Anywhere
• Web-Ex
• GoToAssist

Monday thru Friday from 9am to 5pm EST.        From $149 each

• Priority & Emergency Support
  Level II Priority and Emergency Support Services for immediate assistance from our support center.  One of our technical support experts will review configurations and fix issues via your choice of protocol:
• Remote Administrator
• Citrix
• Terminal Services Web
• VNC
• PC Anywhere

Monday thru Friday from 9am to 5pm EST         From $225

• Level III Service Agreement
  Level III Standard Service Agreement valid for 4 hours of DidItBetter Support Services.

Monday thru Friday from 9am to 5pm EST.        $399

• Level IV Service Agreement

Service agreement which covers up to 10 hours of DidItBetter Software phone support services
24 hours a day, seven days a week, including holidays.
$1499

• Tech for A Day Support
  "Tech for a Day" service agreements for complete customization, implementation and training services for any DidItBetter Software solution.

Monday thru Friday from 9am to 5pm EST.        Call for pricing.

For self-installations, please download and read our comprehensive installation guide.
For commonly asked general, functionality-related pre-sales and technical question., please visit our comprehensive FAQ Section.
*Your license comes with 6 months of free software maintenance. We are constantly adding enhancements and new functionality to our solutions. With software maintenance, you are eligible for these free updates and free email support while your software maintenance policy is active. To take advantage of these enhancements and new functionality, you will either need to purchase the upgrade if your software maintenance expired OR you can get it for FREE if your current Software Maintenance Program is still valid. If you let your software maintenance expire, you will not be eligible for these free updates or free upgrades or free email support. 

*Software maintenance is only available on systems where professional installation was optioned.

When purchasing your license, you may choose to extend your software maintenance and email support to 1 year, 2 years  or 3 years from our standard 6 months. Please note: Software Maintenance does not cover special add-ons or modules.

 

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